UGANDA FAQs
Uganda is located in East Africa. It is bordered by South Sudan to the north, Kenya to the east, Tanzania and Rwanda to the south, and the Democratic Republic of the Congo to the west. Uganda is a landlocked country, and its southern border runs along part of Lake Victoria, which it shares with Kenya and Tanzania. The capital city of Uganda is Kampala, situated near the northern shores of Lake Victoria.
To get to Uganda, you can fly into Entebbe International Airport (EBB), the main gateway located about 40 kilometers (25 miles) southwest of Kampala's capital. From Entebbe, it's roughly an hour's drive to Kampala, the country's tourism hub, offering easy access to major attractions like Jinja, the source of the Nile, and the Bwindi Impenetrable Forest, famous for its mountain gorillas.
Uganda operates year-round on East Africa Time (EAT), which is UTC +3 hours. The country maintains a consistent time zone throughout the year, with no adjustments between summer and winter months. This ensures that visitors experience no time difference regardless of the season, providing a seamless experience for planning and travel.
Yes, English is one of Uganda's official languages and is widely spoken across the country. It is the primary language of government, education, and business, making it easy for English-speaking visitors to communicate and navigate during their stay. Additionally, Uganda has a rich linguistic diversity of over 56 tribes, with many people also speaking local languages such as Luganda, Swahili, and various others depending on the region.
At Mateys Wild Tours, we specialize in crafting personalized safari experiences in Uganda, tailored to your interests and schedule. From tracking mountain gorillas in Bwindi Impenetrable Forest to exploring the diverse wildlife of Queen Elizabeth National Park, we ensure every detail is meticulously planned. Our expert guides, luxury accommodations, and seamless logistics guarantee an unforgettable adventure. Whether you're looking for a private tour or a group expedition, we handle everything, allowing you to focus on the incredible sights and experiences Uganda has to offer. Let us take care of the planning so you can fully immerse yourself in the magic of your Ugandan safari.
Yes, a visa is required to enter Uganda. Travelers must apply for their visa online through the Uganda E-Immigration System. The Single-Entry Tourist Visa costs USD 50. Alternatively, the East Africa Tourist Visa, priced at USD 100, grants entry to Uganda, Rwanda, and Kenya and is valid for 90 days with multiple entries. If you plan to visit Kenya or Rwanda in addition to Uganda, we recommend applying for the East Africa Tourist Visa. Please note that if you obtain this visa before travel, your first entry must be through the country where the visa was issued. For more information and to apply, please visit the Uganda E-Immigration System.
We strongly recommend obtaining travel insurance before embarking on your journey to Uganda. Comprehensive medical insurance is also essential to ensure coverage for any potential health-related issues. This precaution will provide you with peace of mind and protection throughout your trip.
If you are planning a gorilla safari in Uganda or Rwanda, booking is highly recommended due to the limited number of permits available each day, which fluctuate daily. The earlier you book, the better your chances of securing a permit. At Mateys Wild Tours, our experts will provide you with up-to-date availability information based on your travel dates. Once you confirm your tour with us and are ready to proceed, we can reserve your gorilla permit for you. Please note that the cost of a gorilla permit is USD 700 in Uganda and USD 1,500 in Rwanda.
Uganda enjoys a generally pleasant climate, characterized by moderate temperatures and abundant rainfall throughout the year. The country experiences two main rainy seasons: the long rains from March to May and the short rains from October to November. Between these periods, the weather is typically warm and sunny, with temperatures ranging from 20°C to 30°C (68°F to 86°F). This consistent climate makes Uganda an attractive destination for year-round travel, offering lush landscapes and vibrant wildlife experiences regardless of the season.
Uganda experiences two primary seasons: the rainy season and the dry season. The rainy season is divided into two periods: the long rains, which occur from March to May, and the short rains, which fall between October and November. The dry seasons, occurring from June to September and December to February, feature more stable weather with less rainfall and warmer temperatures. This consistent seasonal pattern ensures a variety of landscapes and wildlife viewing opportunities throughout the year, making Uganda an inviting destination regardless of the season.
The best seasons to visit Uganda largely depend on your interests. The dry seasons, from June to September and December to February, are ideal for wildlife viewing, as animals are more concentrated around water sources, making them easier to spot. These months also offer pleasant weather for trekking and outdoor activities. For those interested in lush landscapes and vibrant green scenery, the rainy seasons—March to May and October to November—provide a beautiful backdrop, though wildlife may be more dispersed and some areas might be wetter. Each season offers unique experiences, ensuring that Uganda remains a compelling destination year-round.
For gorilla tracking in Uganda, it is advisable to wear neutral, earth-toned colors such as greens, browns, and tans. These colors help you blend into the natural environment, minimizing disturbance to the wildlife and enhancing your overall experience. Bright or vivid colors should be avoided as they can attract unwanted attention. Additionally, wearing lightweight, moisture-wicking, and durable clothing is essential, as you’ll be navigating through dense forests and potentially muddy terrain. This approach ensures both your comfort and safety while tracking Uganda’s majestic gorillas.
The coolest month in Uganda is typically June. During this time, temperatures are relatively mild, ranging from about 17°C to 27°C (63°F to 81°F), providing a comfortable climate for outdoor activities and wildlife viewing. The cooler temperatures, combined with the dry season, make June an excellent choice for exploring the country's diverse landscapes and experiencing its remarkable wildlife.
There is a common misconception that traveling across the African continent, including Uganda, is inherently dangerous. This perception often affects both seasoned travelers exploring new regions and first-time visitors planning their journey. However, like any destination, Africa presents a landscape of diverse experiences, with safety considerations that vary based on location and context.
At Mateys Wild Tours, we understand the importance of addressing safety concerns with comprehensive and nuanced information. Our goal is to ensure that you not only feel secure but also fully embrace the vibrant and welcoming environment upon arrival. By providing detailed insights and guidance, we aim to transform any initial apprehension into confidence, allowing you to immerse yourself in the rich and dynamic experiences that Uganda has to offer. For further details, please read our full guide on safety in Uganda.
Yes, Uganda is a safe destination for children, seniors, and women, with its welcoming atmosphere and well-established tourism infrastructure ensuring a secure experience for all travelers. The country’s popular tourist areas, such as national parks and cultural sites, are generally well-maintained and equipped to handle the needs of diverse age groups. While standard travel precautions are advised, such as being mindful of personal belongings and following local advice, Uganda offers a range of activities suited for families, older travelers, and solo women. For tailored travel advice and detailed planning to ensure a safe and enjoyable visit, Mateys Wild Tours is here to assist.
Despite some negative press, Uganda is generally a safe destination for both gay and lesbian travelers. However, it is important to note that Uganda is a highly conservative society, so discretion in public regarding same-sex relationships is strongly advised. Maintaining respect for local customs and cultural sensitivities will help ensure a positive and secure travel experience.
Road safety in Uganda varies depending on the region. While major roads and urban areas are generally well-maintained, some rural and remote roads may be uneven or poorly lit. For a safe and comfortable journey, always fasten your seatbelt while on safari and adhere to your guide's instructions during city tours. If you are embarking on a gorilla trek, ensure you are physically prepared for potentially challenging terrain and follow all guidelines provided by your guide to ensure a safe and rewarding experience. Your safety and enjoyment are our top priorities, and we are here to assist you with any travel needs.
Uganda is an increasingly popular destination for solo travelers due to its welcoming environment and flexible travel options at a very affordable price. Guides are dedicated to ensuring your safety and comfort, providing personalized itineraries that can be tailored to fit your preferences and budget. Additionally, Uganda offers a range of charming, sociable lodges where you can connect with fellow travelers, enhancing your experience and making your journey even more memorable.
Choosing between Uganda and Rwanda depends on your travel preferences. Uganda offers a broader range of wildlife experiences, including gorilla tracking in Bwindi Impenetrable Forest, diverse safari opportunities in Queen Elizabeth National Park, and visits to the source of the Nile. In contrast, Rwanda is renowned for its exceptional, well-managed gorilla trekking in Volcanoes National Park and its compact, accessible attractions like Lake Kivu and Nyungwe Forest. Both destinations provide unique and enriching experiences, with Uganda featuring a wider range of habitats and activities, while Rwanda excels in focused, high-quality wildlife encounters and scenic beauty. Uganda is generally a more cost-effective price point, whereas Rwanda's specialized, high-quality gorilla trekking may come at a higher premium. For tailored advice and detailed comparisons, Mateys Wild Tours is here to help you make the best choice for your adventure.
In Uganda, it's considered rude to interrupt others while they are speaking, as this is seen as disrespectful. Additionally, showing public displays of affection, such as kissing or hugging, is generally frowned upon, especially in rural areas. It's also important to dress modestly, particularly when visiting religious or cultural sites, to show respect for local customs. Avoiding the use of the left hand for giving or receiving items is also advised, as the left hand is traditionally seen as unclean. Respecting these cultural norms will help ensure a positive and respectful interaction with the local people.
We strongly recommend obtaining a Yellow Fever vaccination before traveling to Uganda, as presenting a Yellow Fever Vaccination certificate, along with your passport, is mandatory upon arrival. While Uganda is free from Yellow Fever, this precaution is essential for entry. For your safety, consider additional vaccinations such as COVID-19, Hepatitis A & B, typhoid, cholera, rabies, meningitis, polio, measles, mumps, rubella, Tdap (tetanus, diphtheria, pertussis), chickenpox, shingles, pneumonia, and influenza. Additionally, malaria prophylactics are advised. Please be aware that while Uganda's HIV/AIDS infection rates are lower than some other African nations, they remain significant, so it is crucial to engage in safe practices to protect your health.
Uganda boasts a diverse culinary landscape with excellent food options, where many establishments feature international menus crafted with fresh, local produce. While top-end lodges are continually improving, they may not yet rival the culinary standards of Kenya or Tanzania. Packed lunches, though, can be somewhat unconventional, even at the finest properties.
One of Uganda's most beloved dishes is "matoke," a savory stew made from green bananas, typically cooked with onions, tomatoes, and various spices. This traditional meal is often served with sides like "posho" (maize porridge), beans, or meat, offering rich flavors that are a true staple of Ugandan cuisine. To fully appreciate Uganda's culinary delights, exploring dishes like matoke is a must during your visit. Read more about the Ugandan dish here.
- Tea or Chai is a beloved beverage enjoyed throughout the day in Uganda. Its popularity reflects the country’s rich tradition of hospitality and communal warmth.
- Waragi; is a distinctive Ugandan spirit, often called Ugandan gin. This traditional beverage offers a unique taste profile that reflects the rich cultural heritage of Uganda.
- Tonto or Mwenge Bigere is made by ripening green bananas in a pit for several days. The juice is then extracted, filtered, and diluted before mixing with the ground and roasted sorghum. This mixture is fermented for two to four days. Tonto has an alcohol content ranging from 6-11% by volume. In making Tonto they use, Musa, mbidee, and kabula as banana type, and Kisubi is not a banana, it's a grass used to make Tonto, so it gives Tonto a nice aroma.
- In Uganda, one of the most popular and widely enjoyed beers is "Club Pilsner". Produced by Nile Breweries Limited, it is known for its crisp, refreshing taste and has a significant presence in the Ugandan market. Other notable lagers in Uganda include "Bell Lager" and "Eagle Lager", which also have strong local followings.
As a professional tour company, Mateys Wild Tours advises all visitors to exercise caution regarding drinking water in Uganda. While urban areas and established accommodations often provide safe, treated water, it is prudent for tourists to drink bottled or purified water to avoid potential health risks. We recommend carrying a supply of bottled water and using water purification tablets or filters, when necessary, especially in rural areas. By taking these precautions, you can ensure a safe and enjoyable experience throughout your journey in Uganda.
Yes, credit cards with Mastercard and Visa are the most widely accepted in Uganda, particularly in urban centers, hotels, restaurants, and major tourist destinations. However, it is advisable to carry some cash, especially when traveling to more remote areas, as smaller establishments may not have card payment facilities. For your convenience, ensure that your credit card is enabled for international transactions, and be aware that some locations may charge a small fee for card payments. US Dollars notes older than 2006 will not be accepted in Uganda.
In Uganda, the primary currency is the Ugandan Shilling (UGX), which is widely used for all transactions. However, major foreign currencies such as the US Dollar (USD), Euro (EUR), and British Pound (GBP) are also commonly accepted in hotels, high-end restaurants, and tourist establishments. The US Dollar is particularly preferred, especially for larger transactions and in the tourism sector. It's advisable to carry small denominations of USD in good condition, as damaged or old notes may not be accepted. For the best exchange rates, consider converting your currency to authorized forex bureaus or banks upon arrival.
Yes, ATMs are widely available in Uganda, particularly in major cities and towns. Most ATMs accept international credit and debit cards, such as Visa and MasterCard, allowing you to withdraw Ugandan Shillings (UGX) directly. However, it's important to notify your bank of your travel plans to ensure your card is enabled for international use. Additionally, keep in mind that some ATMs may charge a small fee for foreign transactions, and daily withdrawal limits may apply. For convenience, we recommend having a mix of cash and card options during your travels, especially when visiting more remote areas.
When visiting Uganda, you'll find a variety of unique and culturally rich souvenirs to bring home. Consider purchasing handcrafted items such as woven baskets, beadwork, and intricately carved wooden sculptures, all reflecting the country's artisanal heritage. Traditional Ugandan fabrics, including vibrant kitenge and bark cloth, make for beautiful and authentic keepsakes. Additionally, coffee lovers will appreciate Uganda's high-quality coffee beans, known for their rich flavor. For a truly meaningful souvenir, look for handmade jewelry and crafts that support local communities and artisans, allowing you to take a piece of Uganda's culture with you while contributing to sustainable development.
While the generosity of visitors is appreciated, it's advisable to avoid giving gifts or donations directly to local children in Uganda. Instead, we recommend channeling your support through reputable local organizations or schools that can distribute resources more effectively and sustainably. This approach ensures that your contributions have a positive and lasting impact on the community.
The best time for gorilla trekking in Uganda is during the dry seasons, which occur from December to February and June to September. During these periods, the trails are less muddy, and the weather is generally more favorable for trekking through the dense forests. These conditions not only enhance the trekking experience but also increase the chances of a successful and comfortable encounter with the gorillas.
Gorilla trekking in Uganda can be physically demanding as it involves hiking through dense forests, navigating uneven terrain, and sometimes trekking for several hours to locate the gorillas. The level of difficulty varies depending on the specific location and the movement of the gorilla families. However, the experience is incredibly rewarding, and we are here to assist you with preparation and guidance to ensure your trek is as comfortable and enjoyable as possible. Proper fitness, suitable gear, and a positive mindset will help you make the most of this once-in-a-lifetime adventure.
During gorilla trekking in Uganda, you can get as close as 7 meters (about 23 feet) to the gorillas. This distance is maintained to ensure the safety and well-being of both the visitors and the gorillas, minimizing the risk of disease transmission and stress to the animals. Our team is here to help you with all the necessary preparations to ensure a safe and memorable experience while observing these magnificent creatures in their natural habitat.
Yes, there are age restrictions for gorilla trekking in Uganda; participants must be at least 15 years old. This policy ensures the safety of both visitors and the gorillas, given the physical demands of the trek and the need for mature behavior during encounters with these endangered animals. If you have any concerns or require assistance with planning your trek, we are here to help.
The likelihood of seeing gorillas during a trek in Uganda is very high, with success rates close to 100%. The experienced guides and trackers are highly skilled in locating gorilla families, ensuring that visitors have an exceptional chance to encounter these magnificent creatures in their natural habitat. We are committed to helping you plan your trek, ensuring you have a memorable and successful experience.
A typical gorilla trekking experience in Uganda lasts between 4 to 8 hours, depending on the location of the gorilla group. The trek itself can take anywhere from 1 to 4 hours each way, followed by up to one hour spent observing the gorillas in their natural habitat. The experience is both challenging and deeply rewarding, offering a unique opportunity to witness these magnificent creatures up close. We are here to assist you in planning every detail of your trek to ensure a seamless and unforgettable adventure.
Combining a safari with gorilla trekking is a popular choice. At Mateys Wild Tours, we expertly tailor these experiences to create a seamless and enriching adventure, allowing you to explore Uganda's diverse wildlife and the majestic gorillas in one unforgettable journey.
On a Ugandan safari, you can expect to encounter a diverse array of wildlife, including the iconic members of the "African Big Five"— lions, elephants, leopards, Rhino and buffalo, along with giraffes, hippos, zebras, and numerous primates such as chimpanzees. Uganda is also home to over 1,000 bird species, making it a paradise for birdwatchers. At Mateys Wild Tours, we are here to craft a safari experience that brings you close to this incredible wildlife in the most memorable way.
For over six years, Mateys Wild Tours has been a leading name in Tanzania, renowned for its exceptional Kilimanjaro treks, safari adventures, and Zanzibar beach holidays. As an award-winning, family-owned East African tour operator, we are dedicated to providing first-class service and ensuring that every visitor has an unforgettable experience. Managed with care by Ugandans who are passionate about showcasing the best of Uganda, we are committed to delivering a truly remarkable journey and Gorilla experience in this part.
At Mateys Wild Tours, we are committed to operating with the highest standards of ethics and social responsibility. We understand that our success is intertwined with our respect for the environment, wildlife, and local communities. Our dedication to these values is reflected in our active support for various initiatives, including sponsoring nine girls at the Msamaria Children's Center in Moshi, covering their expenses and school fees, and providing essential supplies such as sunscreen and sanitary products for Albino children in Arusha.
Additionally, we support the Emfred Foundation for disabled children in Morogoro and the Choma Youth Group, which is engaged in the conservation of endangered three-horned chameleons in the Uluguru Mountains of the Eastern Arc. Our involvement in these projects underscores our commitment to making a positive impact and ensuring that our operations benefit both people and the environment.
At Mateys Wild Tours, our commitment is unwavering. We prioritize the safety and well-being of our visitors, guides, and staff, while deeply respecting Tanzania’s wildlife and environment. Our passion drives us to excel, and we strive to be the best in delivering exceptional experiences.
